Shipping & Handling

In order to sustain our prompt and affordable delivery, we are using multiple trusted and reliable courier services, depending on the delivery destination. All orders will be sent out on the next working day once the payment is cleared.

Self-Pickup

For existing stock which is available in our warehouse, an immediate collection can be made by customer from Monday to Saturday, within our business hours. Please give us a call (+603-6186 9333) to arrange for the pickup time.

Local Shipping Service
State Logistics Agency
Selangor / Kuala Lumpur Our companies’ own lorry
Perlis / Kedah / Penang KPN Logistics
Perak Setia Jaya / KPN Logistics / Ipoh Koon Lik Trading
Malacca / Negeri Sembilan / Johor New Segambut Transport & Trading SDN. BHD.
Kelantan / Pahang Syarikat Pengangkutan S.P.Y. SDN. BHD.
Sabah / Sarawak APL Logistics
Shipping Fee

The exact shipping rate varies based on the item weight and the destination therefore we will calculate and advise you the shipping fee once you have confirmed your order with us.

Shipping Time

West Malaysia

Items will reach you within 2 – 3 working days (metropolitan areas) or 5 – 8 working days (outside metro areas) upon delivery.

 

East Malaysia

Items will reach you within 4 – 5 working days (via air cargo) or in average 14 working days (via sea shipment, with delivery time being longer during peak seasons) upon delivery.

International Shipping

The actual shipping rates and time to destination countries is based on the shipping method in your order. Please contact us at yfe1998@gmail.com / CMB_2015@yahoo.com for more information.

Customs

Customs is a governmental agency responsible for regulating the shipments entering a specific country or region. All shipments being sent to or from region must clear Customs first. It is always the buyer’s responsibility to clear customs and pay the relevant Customs duties. Our company do not add taxes, customs fees (excise and duty), or any other hidden charges.

 

If the items are detained by Customs or cannot be cleared through Customs, the buyer will bear the responsibilities.